Quick Answer: How Do I Start A Service With National Grid?

Does national grid require a deposit?

When you apply for service, National Grid may require that you pay a security deposit prior to establishing service in your name.

Deposits may also be required from existing customers who have either become delinquent or (where reliable evidence exists) are likely to default on payment of billed service charges..

Is it OK to give the last 4 digits of SSN?

When asked by others, just say no. The more your number is out there, the greater the risk of identity theft. Guard the Final Four. Although most widely used and shared, the last four digits are in fact the most important to protect.

Can National Grid shut you off in the winter?

It may be against the law for your utility company to stop your heat this winter. It is illegal for your gas or electric company to turn off your services if you need them for heat between November 15 and March 15 and you cannot afford to pay your bills.

How do I set up a new National Grid account?

You can activate your National Grid account online or over the phone. When you call National Grid, you will need to provide the following information to start service: Your name and full contact information (phone number, and email address, if you have one) Your Social Security Number, or your passport number.

How do I cancel my National Grid service?

Stopping Your National Grid Service If you already have an account online, you can put in a stop service request on your online account. Otherwise, to reach National Grid over the phone, call 1-800-642-4272. Their customer service hours are from 7:00 AM to 5:00 PM, Monday to Friday.

How long does national grid take?

6-8 weeksThe standard lead-time frame is 6-8 weeks, pending construction needs. What else does National Grid require other than the inspection prior to service being energized? If required, the right-of-way has to be cleared, and any charges paid.

How do I put gas in my name?

How to Switch Gas & Electric to Your NameStep 1: Find the Right Utility. If you just need to change your legal name, you will already know the name of your utility company. … Step 2: Contact the Utility Company. … Step 3: Provide Necessary Information. … Step 4: Pay Service Fee or Security Deposit.

How long does it take for ConEd to start service?

How long does it take for my new service to start? It depends on when you signed up. Your new electric service will start on your next meter reading date as long as you enrolled at least 15 days prior. Otherwise, your service will start on the meter reading date after that.

Does national grid ask for social security number?

National Grid urges you to NEVER give out your social security number or bank account number to anyone who contacts you, regarless of whom they say they are. If you have questions, please contact National Grid.

Can a bank ask for my Social Security number?

Banks, companies, and government agencies generally won’t call you up out of the blue asking for your Social Security number. If you get an unsolicited call and you’re asked to provide that information, hang up the phone and do not, under any circumstances, comply.

How do I change the name on my National Grid account?

Start by making a request. Contact the National Grid customer support to ask for a name change of your bill. Alternatively, you can do it all online. Contacting customer support is the preferable option for most people.

Does National Grid work on Sundays?

The time-of-use rate is billed on usage during peak and off-peak periods. Peak hours are 8 a.m. to 9 p.m. Monday through Friday, excluding holidays. Off-peak hours are 9 p.m. to 8 a.m. Monday through Friday, and all day on Saturdays, Sundays, and holidays. … (This rate requires a time-of-use meter to be installed.)

Does National Grid go door to door?

The company does not conduct sales door-to-door and National Grid does not offer residential equipment inspection and maintenance service. Customers should always ask to see the identification of anyone attempting to gain entrance to their home — especially if the customer did not initiate a service call.

When can National Grid shut off service?

State regulations prohibit electric and natural gas companies from suspending service for non-payment from November 15 through March 15, but with the extension now in place through April 16, customers will have an extra month of relief.

Why does National Grid need my Social Security number?

We use your account number and last four digits of your SSN (or your company’s TIN) to protect your account information. … This helps insure that your account information including your payment information is kept confidential.

Do electric companies ask for SSN?

Social Security Numbers aren’t the only form of identity verification. Schools, utility companies and healthcare providers are among the many businesses that ask for SSN verification, but that doesn’t mean you should comply.

Why do electric companies ask for your social security number?

Like other creditors, utility companies ask for information like your Social Security number so they can check your credit history — particularly your utility payment history. … And because your utility payment history becomes part of your overall credit history, it can affect whether you can get other types of credit.

How do I find my national grid access code?

There are a few options to locate your access code. Please try one of the following: Check under the “Important Messages” section towards the bottom of your paper bill. If your bill runs to the second page, also check under the “Additional Messages” section on the second page.

Is National Grid Gas or electric?

National Grid is one of the world’s largest utilities, focused on delivering energy safely, efficiently, reliably and responsibly. National Grid is an international electricity and gas company and one of the largest investor-owned energy companies in the world.