- Why is my Alexa not working?
- Why is Alexa saying she is having trouble understanding?
- How do I know if Alexa is connected to WiFi?
- Where is the reset button on a Alexa?
- How do I connect my Alexa to WiFi?
- How do I reset my Alexa WiFi?
- What do you do when Alexa is having trouble connecting to the Internet?
- Why won’t My Echo connect to my WiFi?
- What do I do when Alexa says she is having trouble understanding?
- Why won’t my Alexa connect to my phone?
Why is my Alexa not working?
Restart the Alexa app via its Settings menu and then relaunch the app.
See if this solves your calling problems.
Update the Alexa app on your iPhone or Android.
If restarting and relaunching the app didn’t work, you may need to update the app..
Why is Alexa saying she is having trouble understanding?
The “I’m having trouble understanding you” error occurs when an Amazon Echo device has trouble contacting the Amazon servers to help decipher and understand what you’re saying. It could be because you lost the wireless connection, or perhaps your internet service is down. There may even be an issue on Amazon’s end.
How do I know if Alexa is connected to WiFi?
1 Check NetworkOpen your Alexa app.Select the Menu.Select Settings.Select Your Echo Device.Select Update Wi-Fi.The Wi-Fi network you’re connected to will be listed.
Where is the reset button on a Alexa?
1. Locate the reset button, which will be a small hole near the base of the device. 2. Use a paper clip (or similar tool) to press and hold the Reset button, until the light ring on your Echo device turns orange, and then blue.
How do I connect my Alexa to WiFi?
How to connect an Amazon Echo to Wi-FiSign into the Alexa app on your iPhone or Android device, then tap the “Devices” icon in the bottom-right. … Tap “Echo & Alexa” on the next screen. … Select the specific Echo device you want to connect to Wi-Fi. … On the next page, next to “Wi-Fi Network,” tap the word “Change.”More items…•
How do I reset my Alexa WiFi?
How to change the Wi-Fi on your Alexa deviceOpen your Alexa app on your iPhone or Android. … Tap on “Devices” in the bottom-right corner.Tap on your device. … Tap on the Wi-Fi network and then tap on “Change.”A screen will ask if your Echo is plugged in and displaying an orange light.More items…•
What do you do when Alexa is having trouble connecting to the Internet?
Solution:Turn off your modem and router. … Make sure you have internet connection (Check it with your phone or computer)Unplug your Alexa device. … If Alexa still gives the same warning, go to alexa.amazon.com.Click “Settings > Updates Wi-Fi” and make sure your Wi-Fi is configured.Reset Alexa to factory defaults.More items…•
Why won’t My Echo connect to my WiFi?
Note: If your device loses its Internet connection and won’t reconnect, first try restarting your Echo device. … If other devices can’t connect, restart your Internet router and/or modem. While your network hardware restarts, unplug the power adapter from your Echo device for 3 seconds, then plug it back in.
What do I do when Alexa says she is having trouble understanding?
Here are 5 things to try to fix it:#1. Wait a few hours and then try asking Alexa something again. … #2. Unplug the Echo device and plug it back in. … #3. Make sure Alexa is still connected to the internet. … #4. Ask Alexa to check for a system update. … #5. If all else fails, try a full reset of your Echo device.
Why won’t my Alexa connect to my phone?
Troubleshooting Echo Auto Bluetooth Connectivity Wait 30 seconds, and then plug it back in. For Android phones: Turn on Airplane mode on your phone. … Go to your Echo Auto settings in the Alexa app and forget the device. Then go to your phone’s Bluetooth settings to check if your phone is connected to Echo Auto.