Question: Why Is My Telstra Phone Not Working?

Why is my Telstra mobile not working?

Take the battery out and put it back in, then turn the phone back on (if applicable) Take the SIM card out and put it back in to make sure it’s inserted correctly.

For specific issues and troubleshooting tips, visit mobile support.

Back up your data first, then perform a factory reset..

What do you do when your phone line is not working?

Unplug all phones and equipment from all telephone sockets. Make sure there is nothing left plugged in. … Plug a working phone (not cordless) into the main phone socket (this is usually where the phone line enters your premises). See if you can make calls from it. … Plug in your pieces of equipment one by one.

How do I activate my Telstra phone?

Turn your phone on and off of 5 steps Press and hold On/Off until your phone is turned on. of 5 steps Key in your PIN and press OK. If your phone rejects the SIM:Contact the distributor or service provider where you bought your phone. of 5 steps Press and hold On/Off. of 5 steps Press Power off. of 5 steps Press OK.

Why is there no dial tone on my cordless phone?

If you have no dial tone on your cordless phone, check the battery and charge it if it’s low. Make sure your cordless phone’s base unit is plugged into a working electrical outlet. Also make sure the phone cord is plugged securely into the wall phone jack.

How can I test a phone line without a phone?

A multimeter is used to test a phone line without a phone. If multimeter functions properly then the reading will appear on its digital screen and this will emit a beeping sound. Continue the test to all the phone lines.

How do I activate my phone number?

How to Activate Your Android Phone: 7 Super Simple StepsStep 1: Use an Existing Account. … Step 2: Make Sure It Is Compatible. … Step 3: Authorize Your New Device. … Step 4: Check the SIM. … Step 5: Add a Device with an App. … Step 6: Confirm with the App. … Step 7: Phone it In.

How do I activate my new phone?

Activate a new Android SmartphoneSave contacts and content on your old phone using the Transfer Content info.Power both phones down. … If necessary, insert the SIM card into the new phone.If necessary; … Follow the on-screen Setup Wizard instructions to activate and set up your new phone.More items…

Why is my Telstra 4g not working?

Sometimes it will store the internet APN behind the scenes within the handset and the only way to fix it is by resetting. You can try going to settings > general > reset > reset network settings. If that doesn’t fix it you may need to reset all settings by going to settings > general > reset > reset all settings.

Why is my internet not working?

There are a lot of possible reasons for why your internet isn’t working. Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.

How do I reactivate my SIM card?

How to Reactivate an Old SIM CardRemove the SIM card from the handset.Write down the numbers that are printed on the SIM card. … Contact your wireless provider to activate your SIM card. … Give the IMEI number and SIM card number to your customer service agent.Put the SIM card back into your phone and replace the battery and cover.